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Monday, 6 March 2017

With apols to Flanders and Swann

"Oh, it all makes work for the working man to do."

Back in September 2016 there was the indoor flood as the old lead pipe rising main gave way.

19th September aka 'give a little man a job'.

It would appear we have been labouring under the misapprehension that we have a water meter and that it was fitted last September.

According to the billing section of United Utilities the water rates charges have been based on rateable value as we have no meter. Of course the letter arrives with the Saturday post so nothing can be done before Monday. 

Big companies must waste far too much money sending out computer generated formulaic documents. 
Some property requires a water meter?
Send out letter informing of site inspection visit...
Send forth little man to conduct the inspection...
G.A.L.M.A.J. 'give a little man a job'.
Hopefully little man returns to an office with the information...
G.A.L.M.A.J. 'give a little man a job'.
Send team of little men to install meter?
G.A.L.M.A.J. 'give a little man a job'.
That's what was assumed to have taken place nearly six months ago....

Hence my reference to Flanders and Swann

Next there's yet another 'we will send out someone to perform the inspection'.

Phone-call again to UU and reassurance (eventually) that the visit is to fit a meter.

Wouldn't it be fun to find a meter already in place and staring at them when the lid is lifted!

and with apols to the late great Sir Terry Pratchett -
UU would stand for the
Unseen University
wouldn't it?

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