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Saturday, 4 February 2012

It can pay to ask...

My latest in a long, long line of courses in my OU studies commences today. SXN390 Science in Society project. 
Mid-January notification of tutor allocation; ought not to have been problematic but it was...why?
Reason being the said tutor lives in Galway, Ireland. Beautiful place and all that. but any phone-calls would be prohibitively  expensive. Seeing as this course is more dependent than most on tutor contact this information was worrying.
Typically, I had to investigate further, well why else have access to the world-wide web.
Having honed my skills over the years, I soon found out that not only was the tutor in Ireland, but specialises in Chemistry and Education. Whoa! Not promising especially as tutor also has a Ph.D.

This knowledge set the alarm bells ringing. Okay, I have no axe to grind with folk being highly educated, but I'm not including any chemistry in my project. Last year's tutor was chemistry Ph.D. as I found to my cost we were not on the same wavelength. So, I phoned learning support over a period of a week and a half without reply. In desperation, I sent an email and a lovely lady called Sue worked her magic. Today, when I logged on I found my tutor is in the Lancaster area and has listed a phone number, cell phone number and email address.
So, it pays to ask...please might I have a tutor located on mainland UK instead of one in Ireland? Thank you ever so much Sue.

Happy now!


Joy said...

Well done to you for pushing it through too!
J x

joanygee said...

It was needs must Joy. No tutor, no way would I have been able to carry on. Jx