Better by luck than by judgement, our NHS struggles day-to-day.
Riddled with problems bureaucratic, problems political (shambolic), along with a multitude of personnel and human problems.
August 3rd 2018 as a result of a fall, my shoulder was damaged (badly).
Have spent the time since then at the beck and call of various 'agencies'; all parts of the NHS.
Several appts with various MCAS staff. Doing the appts 'dance' making sure (eventually) of a necessary referral.
Even contacted at least two other organisations belonging to the NHS in the hope of obtaining the necessary referrals.
Culminated in day surgery Broadgreen Hospital orthopaedics consultant 29/09/2019.
Life-changing fall leading eventually to life-changing surgery.
This week has brought various postal communications from the hospital.
Appointment to 'see' surgeon or part of his team. 19th inst.
Appointment at the Alexandra Wing 'critical' care physio 11th inst.
Copy of treatment document from Ward nurse...Marion.
Buried in that document - referral to treatment clinic 13th inst. BUT had to phone treatment appointments to 'confirm' appt. Most pleasant person at the other end explained the conundrum. Although I have the letter, no-one has notified the Treatment Centre with the info. Appts choc-a-bloc but none available because of missing communication!
Luckily, I've been told of a work-around as in my 'local drop-in / walk-in centre'.
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